PCA Mission Statement:

The Pennsylvania Collectors Association is a professional organization which works to affect legislation and provides information, services and education for the profitability of its members firms.

The Pennsylvania Collectors Association is an association of Pennsylvania Collection Agencies. The PCA is committed to elevating and maintaining a high and ethical standard of collection service, and promotes the honorable and fair dealings of collection agencies with each other, their clients, and the general public. This dedication extends toward fostering and promotion of respect for and confidence in collection agencies, to regulate practices, prescribe ethics and enforce proper conduct among its members.

PCA has had tremendous influence on state laws affecting the collection industry.  Among these accomplishments have been the establishment of the Pennsylvania Debt Collection Trade Practice Regulation (1980), Amending of the Pennsylvania Goods and Services Installment Sales Act (1982), the Pennsylvania Bad Check Law of 1987, and The Pennsylvania Right of Assignment Law of 1990.

The PCA is a unit of the ACA International and offers a comprehensive package of services ranging from Forwarding Service Exchange, Insurance and Bonding Programs, to Education Tools and Seminars.  As a member of the PCA/ACA you'll receive unlimited access to Instructional Teaching Materials to train collection personnel including Telephone Collection Techniques, Skiptracing, Profit Control, and sales.

The membership, with the assistance of a Pennsylvania lobbyist when appropriate, will be evaluating and developing an initiative which may lead to enactment of a wage garnishment law. The Pennsylvania Collectors Association has also been called upon by the national organization (ACA) for input on rules and regulations affecting the industry as a whole.

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